Privacy policy

At Ameliyana Origins, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect:

Full name
Billing and shipping address
Email address
Telephone number
Order details and purchase history
IP address, device type, and browser information for security and analytics purposes

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate regarding purchases or enquiries
Provide customer support
Improve our website functionality and customer experience
Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

3. Payments

Payments are processed securely through trusted third-party providers. We do not store or have access to your full card details.

4. Marketing Communications

If you subscribe to our mailing list, you may receive occasional updates regarding new collections, curated releases, or brand announcements.

You may unsubscribe at any time via the link included in our emails.

5. Cookies

Our website uses cookies to improve functionality, personalise your experience, and analyse website traffic.

You can manage or disable cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party platforms for payment processing, email marketing, and analytics. These providers only access data necessary to perform their services and are required to protect your information.

We are not responsible for the privacy practices of external websites linked from our store.

7. Data Security

We implement reasonable and appropriate safeguards to protect your personal information from unauthorised access, misuse, loss, or disclosure.

8. Your Rights

Where legally permitted, you may request access to, correction of, or deletion of your personal data.

Requests can be made via our Contact page.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page and take effect immediately upon publication.